Responsible Gaming and Player Protection

For us, entertainment comes first. However, we are aware of the risks that can be associated with online gaming. Our goal is to create a safe environment where responsible behavior is promoted. This policy aims to inform you about the risks and provide you with tools to maintain control over your gaming behavior.

The use of our platform is strictly permitted only for individuals who have reached the age of 18. We conduct strict age verification processes to ensure the protection of minors. Should we discover that a minor is attempting to use our services, the account will be immediately suspended and all activities will be nullified. We urge parents to use filtering software to prevent minors from accessing such content.

Gambling should always be considered a form of leisure activity and not a method to generate income or settle debts. Please observe the following principles:

• Only play with money whose loss you can afford without impacting your standard of living.
• Set clear time limits and strictly adhere to them.
• Never attempt to recover losses by taking higher risks or increasing stakes.
• Do not play under the influence of alcohol, medication, or when experiencing emotional distress or stress.

We provide various functions to actively manage your gaming behavior:

Deposit and Loss Limits

You can set daily, weekly, or monthly upper limits for your deposits or losses. These limits help you stay within your budget and avoid impulsive decisions.

Session and Time Limits

Set how long you wish to be active on the platform. After the time expires, you will be automatically notified or logged out to ensure that gaming does not dominate your daily life.

Time-Out (Time-Out)

If you need a short break, you can temporarily deactivate your account for a period of 24 hours up to 30 days. During this time, no access to the account and no participation in games will be possible.

Self-Exclusion and Account Closure

For long-term protection, we offer the option of complete self-exclusion. This can be for several months or permanent. A self-exclusion cannot be reversed during the chosen period. We also offer support for final account closure.

It is important to regularly question your own behavior. Pay attention to the following signs of problematic gaming behavior:

• Neglect of work, family, or social obligations due to gaming.
• Hiding the actual extent of gaming activity from relatives or friends.
• Borrowing money or selling property to continue playing.
• Inner restlessness, anxiety, or irritability when unable to play.

If you feel you are losing control, you should not hesitate to seek professional help. In Austria, there are numerous independent organizations and counseling centers that offer anonymous support for gambling addiction problems. We recommend contacting specialized counseling centers that provide psychosocial help and therapies for affected individuals and their families.

If you use computers or mobile devices to which children or teenagers also have access, you bear a special responsibility. We recommend installing parental control software to block access to online platforms. Never share your login details with third parties and do not leave logged-in devices unattended when minors are nearby.

Our staff is regularly trained to recognize signs of problematic gaming behavior in users and to react sensitively accordingly. We are committed to proactively taking measures when a risk becomes apparent to ensure the protection of individuals on our platform.